Select Board – Broadband Meeting – Mar. 29, 2024

“Mt Washington Quarterly Broadband Review Meeting”
3/29/24.  10-11a
Join on your computer, mobile app or room device
Meeting ID: 281 203 767 101
Passcode: syNMKn
Or call in (audio only)
+1 339-666-3921,,903392000#   United States, Lynn
Phone Conference ID: 903 392 000#
  1. Network operating status, outages & repairs, new subscribers/cancellations.
  2. Network traffic/performance monitor/report.
  3. Subscriber support log, typical, frequent issues, resolution time, etc. How was the customer satisfaction survey result from last year? Any way we can gauge the service provided?
  4. Network switch and ONT upgrade discussion.
    a. Calix suggestions on ONT compatibility fix for Crocker cloud phone switch regarding RFC2833.
    b. status of Crocker stand-alone VoIP device
    c. long term switch upgrade candidate: E7-2 r2  with AXOS, ONT upgrade candidate: GP4200AH ONT available later 2024, fits in same enclosure.
  5. Network redundancy against middle-mile outage.